Frequently Asked Questions
Welcome to 123 Lab Diamonds! We understand that purchasing diamond jewelry is a significant decision. To help you to make the right choice with complete confidence, we have compiled the most frequently asked questions about our lab grown diamonds, our quality standards, our ordering process, and our unique AI model, Luna.
About Lab Grown Diamonds
1. What exactly is a lab grown diamond?
Lab grown diamond is a genuine diamond created in a controlled laboratory environment rather than mined from the earth. By replicating the extreme heat and pressure conditions that occur naturally deep under the Earth's mantle, a diamond is grown under this replicated extreme environment from a tiny carbon seed. The resulting stone has exactly the same chemical composition (pure carbon), crystal structure, optical brilliance, and physical hardness as a natural diamond.
2. Are lab grown diamonds "real" diamonds?
Yes, absolutely. Lab grown diamonds are 100% real diamonds. The Federal Trade Commission (FTC) and leading gemological institutions worldwide recognize them as genuine diamonds. To the naked eye - and even under a jeweler's loupe - they look absolutely identical to mined diamonds because they share exactly the same physical and optical properties. The only difference is their origin.
3. Why are lab grown diamonds more affordable than mined diamonds?
The cost of lab grown diamonds is significantly less than natural diamonds of comparable quality. This price difference is not due to lower quality, but rather a more efficient and direct supply chain. Creating diamonds in a laboratory eliminates the heavy costs associated with land excavation, mining operations, and the long chain of middlemen. We pass these substantial savings directly to you, allowing you to choose a larger or higher quality diamond for your budget.
4. Are lab grown diamonds a more ethical and sustainable choice?
Yes, choosing a lab grown diamond is a conscious decision that benefits both people and the planet. Because they are created in a laboratory, our diamonds are 100% conflict-free and require no earth displacement or destructive mining practices. They offer complete traceability and peace of mind, ensuring your beautiful jewelry does not come at an ethical or environmental cost.
Quality & Certification
5. Will my diamond come with a certification?
Yes. We believe in complete transparency and uncompromising quality. Each diamond purchased from 123 Lab Diamonds is independently graded and certified by the International Gemological Institute (IGI), one of the world's most respected gemological laboratories. Your diamond will come with a detailed IGI certificate specifying its 4Cs — Cut, Color, Clarity, and Carat.
6. Do lab grown diamonds get graded by the same 4Cs as natural diamonds?
Yes, they are graded using exactly the same rigorous standards. The IGI evaluates each lab grown diamond based on its Cut (how well it reflects light), Color (the absence of color), Clarity (the absence of inclusions), and Carat (weight). This ensures you what exact quality of diamond you are purchasing.
7. Will a lab grown diamond lose its sparkle or change color over time?
No, it will not. A lab grown diamond is physically and chemically identical to a mined diamond, the color will never fade, cloud, or change. It scores a perfect 10 on the Mohs hardness scale, meaning it is just as durable and scratch-resistant as natural diamond. The brilliant sparkle of lab grown diamond could easily be maintained by simple and regular cleaning.
Our Products & Ordering
8. What types of jewelry do you offer?
We offer a comprehensive collection of fine jewelry, including engagement rings, wedding bands, earrings (such as our classic four-prong studs, halo designs, and bezel settings), and elegant pendants. Our designs are crafted to highlight the brilliance of our lab grown diamonds, available in precious metals including 18K and 9K White Gold, Yellow Gold, and Rose Gold.
9. What is the difference between 18K and 9K gold, and which should I choose?
Both 18K and 9K refer to the gold purity of the metal setting. 18K gold contains 75% pure gold, giving it a richer, warmer color and a higher prestige value. It is the preferred choice for fine jewelry and is exceptionally suitable for daily wearing due to its excellent balance of durability and luxury. 9K gold contains 37.5% pure gold, making it a solid and budget option without compromising on its genuine preciousness.
We offer both options at 123 Lab Diamonds as we believe that everyone deserves a real diamond set in real gold at different budget consideration. Whether you choose 18K for its timeless prestige or 9K for its accessibility, you will receive the same brilliant IGI-certified lab grown diamond, crafted with the same care and attention to detail.
10. Can I customize my jewelry?
Absolutely. We understand that your jewelry should be as unique as your story. While we offer a stunning range of ready-to-wear designs, we also welcome customization requests. Whether you want to modify an existing setting, choose a specific diamond shape or carat weight, or create a completely bespoke piece from scratch, our team is here to bring your vision to life.
11. How long does it take to receive my order?
We prioritize craftsmanship and quality out of the rest. As most our pieces are made to order, standard order takes approximately 2 to 3 weeks to be crafted, quality-checked, and securely shipped to you. If you are ordering a highly customized piece, the timeline may be slightly longer. An estimated delivery date will be provided upon order confirmation.
12. Can I insure my lab grown diamond jewelry?
Yes, you can. Most, if not all, of the insurance houses provide policies in covering lab grown diamonds exactly as they do for natural diamonds. The IGI certification and the purchase receipt we provide will serve as the necessary documentation to establish the value of your piece for insurance purposes.
Meet Luna, Our AI Model
13. Who is Luna?
Luna is the exclusive face of 123 Lab Diamonds. She is not a traditional model seen in the physical world; rather, she is a state-of-the-art AI-generated virtual model. We created Luna to embody the elegance, innovation, and modern authenticity that our brand stands for.
14. Why does 123 Lab Diamonds choose an AI model?
The feature of our AI-created virtual model perfectly mirrors the philosophy behind our lab grown diamonds. Luna is crafted through cutting-edge AI technology, so do our lab grown diamonds that are created by using state-of-the- art technology to make them live, real and brilliant from future. Luna is a symbol of harmony between technological innovation and timeless beauty - proving that what created by human ingenuity could be just as breathtaking as what found in nature.
15. Does the jewelry on Luna’s image accurately showcase how the real product looks?
Yes. While Luna herself is digitally created, the jewelry sets she showcases in our collections are meticulously rendered and based on the exact specifications, proportions, and designs of our physical products. For instance, when Luna demonstrates a 1-carat versus a 3-carat ring, the scale and visual impact are accurately represented and visualized how the pieces look like in real life.
Customer Support
16. What if I need help choosing the right diamond or setting?
We are here to help! Our dedicated team of jewelry experts is passionate in giving advice for your perfect piece. Whether advice or guidance required on understanding the 4Cs, carat sizes, or setting color that complements your skin tone, please reach out to our customer service team. We are committed to making your shopping experience as seamless and joyful as possible.